Terms and Conditions
Minimum spend of £45.00 to qualify for any delivery.
Free delivery to venue up to 15 miles from TR18
Venue 15 – 40 miles from TR18 – £50.00
Venue 40 – 70 miles from TR18 – £100.00
Venue more than 70 miles from TR18 – prices from £175.00
Collection from Penzance on orders under £45.00. A time of collection will need to be booked and if items are returned late and not at the agreed time you will be charged accordingly.
Any loss or damage to the hire items that is attributed to a member or members of a party group will be invoiced to cover the cost or replacement or damage. You will be charged, on top of the hire costs, for any loss of parts of the equipment as well as any loss of business we incur due to items not being repairable or replaceable for our next booking.
Please ensure children are supervised and items are not used as weapons. We do not accept responsibility for accidents caused by the hired items to any person, object or premises during the hire period. We strongly advise that you take out wedding/ event insurance to cover any unforeseen accidents etc.
Full payment is taken when the booking is made and then you will receive an email confirmation. Your booking will not be in booked until we have payment and sent you a confirmation email. If you need to change the date or cancel your booking this must to done up to 6 weeks before your event date. You will still receive a refund up to this time, after this time you will not receive a refund as this covers our cost of lost of business.
If you have booked an item and it is no longer available due to unforeseen circumstances an alternative will be offered. If this is not acceptable a refund will be issued for the item. We will notify you as soon as possible regarding any changes.
Please bare in mind some of the items will show signs of use, some items are vintage and will be worn, so could also be potentially fragile.
All items remain the property of The Sensory Area.